Store Return Policy
How do I return an item?
You may return most new, unopened items sold and fulfilled within 30 days of delivery for a full refund.
Include a note in your return with your name, order number and reason for the return.
Please ship your return/exchange to the below mailing address.
We are not responsible for any loss/damage that may occur during shipment to the items you are returning.
If your return is due to our error, shipping will be covered by us. Email or call our customer service to receive a Packing Slip.
Attn: Returns Dept.
9391 Grogans Mill- A4
The Woodlands, TX 77380
Please allow 1-3 days for processing returns/credits.
For European Stores please return to address below:
St George’s House
Deliver between 9am and 5pm
Contact: Richard Mills
Phone: 01926 499490